B Hotels & Resorts

Accessibility

B Hotels & Resorts is committed to providing a website that can be accessed by all, including users with disabilities.

 

B Hotels & Resorts strives to maintain compliance with the World Wide Web’s Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1 Level AA on our website, and:

  • We have built our website using standard-compliant HTML and CSS
  • We have ensured that the website content is structured in a logical manner using informative headings and labels where relevant, and are usable by customers who use assistive technology/screen readers.
  • We have provided consistent navigation across the website
  • We have ensured that images have alternative texts and descriptive links.
  • We deploy the USERWAY accessibility widget that offers a broad selection of functions that users can mix and match to meet their individual accessibility needs.

In addition, we offer rooms with accessibility features, which may be booked by calling 888-662-4683 or by clicking the BOOK NOW button on the website.
The Hotels have the following accessibility features:

  • Accessible on-site parking
  • Accessible public entrance and path of travel throughout the facility
  • Accessible route and entrances to hotel facilities, including the business center, fitness center, meeting spaces, pool and other facilities
  • ADA pool chair lift
  • Accessible public areas and including registration, dining and business center
  • Ramps from the site arrival points
  • Elevator to guest room floors
  • Fire alarms with audible and visual notification devices
  • TVs with closed caption featuresAccessible guest rooms with mobility features, including doors with a minimum 32-inch-wide opening, bathrooms with a roll-in shower or tub, grab bars in bathroom/tub/shower, visual emergency devices, closed caption televisions, accessible chair, accessible locks and peephole on door.
  • Guest rooms with communication features, including a hearing impaired guest kit
  • Audible and visual alarm notification devices
  • Audible and visual smoke detection devices
  • Reserved accessible guest rooms held and blocked.
  • If you need assistance or have any questions about accessibility features of the hotels, or if you need assistance with reserving a room, please contact our Reservation Department, and someone will be happy to assist you.

Reservations: 1-888-662-4683 Email: accessibility@bhrus.com
Please be aware that WCAG 2.1 AA Guidelines are evolving and our efforts to comply with these guidelines are ongoing. If you would like to report any accessibility issues, please contact us and we will make all reasonable efforts in order to update the page(s) and ensure their accessibility.

 

B Hotels and Resorts Accessibility Statement

 

Updated: April 2020

 

General

 

B Hotels and Resorts strives to ensure that its services are accessible to people with disabilities. B Hotels and Resorts has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

 

Accessibility on bhotelsandresorts.com

 

bhotelsandresorts.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows bhotelsandresorts.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

 

Enabling the Accessibility Menu

 

The bhotelsandresorts.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

 

Disclaimer

 

B Hotels and Resorts continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

 

Despite our efforts to make all pages and content on bhotelsandresorts.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

 

Here For You

 

If you are experiencing difficulty with any content on bhotelsandresorts.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

 

Contact Us

 

If you wish to report an accessibility issue, have any questions or need assistance, please contact B Hotels and Resorts Customer Support as follows:
Email: accessibility@bhrus.com

 

Accessibility at our Properties

 

In addition, we offer rooms with accessibility features, which may be booked by calling 888-662-4683 or by clicking the BOOK NOW button on the website.

 

The Hotels have the following accessibility features:

  • Accessible on-site parking
  • Accessible public entrance and path of travel throughout the facility
  • Accessible route and entrances to hotel facilities, including the business center, fitness center, meeting spaces, pool and other facilities
  • ADA pool chair lift
  • Accessible public areas and including registration, dining and business center
  • Ramps from the site arrival points
  • Elevator to guest room floors
  • Fire alarms with audible and visual notification devices
  • TVs with closed caption features
  • Accessible guest rooms with mobility features, including doors with a minimum 32-inch-wide opening, bathrooms with a roll-in shower or tub, grab bars in bathroom/tub/shower, visual emergency devices, closed caption televisions, accessible chair, accessible locks and peephole on door.
  • Guest rooms with communication features, including a hearing impaired guest kit
  • Audible and visual alarm notification devices
  • Audible and visual smoke detection devices
  • Reserved accessible guest rooms held and blocked.

If you need assistance or have any questions about accessibility features of the hotels, or if you need assistance with reserving a room, please contact our Reservation Department, and someone will be happy to assist you.

 

Reservations: 1-888-662-4683 Email: accessibility@bhrus.com