What payment options do you accept at the hotel?
B on Canal accepts all major credit cards for payment. Credit cards will be charged according to the posted payment instructions. Post-travel billing questions should be directed to our accounting department.
Will my credit card be charged when checking in?
Upon check-in, we will run an authorization on the credit card for the total room charges, plus $75.00 per room for incidentals. The card will not be charged prior to check-out. For debit cards attached to a checking account, a hold will be placed on the account for the full anticipated dollar amount of your stay, plus $75.00 per night for incidentals. After your departure, it may take up to ten business days or longer for these funds to be returned by your financial institution.
I need to cancel and/or make changes to my reservation, who do I call?
If you wish to cancel or make changes to your confirmed reservation, please contact B on Canal New Orleans directly at (866) 990-6826.
How far is it to the hotel from the airport?
B on Canal is located approximately 16 miles from Louis Armstrong New Orleans International Airport (MSY).
Do you provide a shuttle to/from the airport?
We do not provide complimentary transportation to/from the airport. Taxi cabs, Uber, Lyft and other group transportation options are available at a nominal cost.
Is there accessibility to public transportation?
- Streetcar - The Canal/ City Park streetcar stop conveniently located across street from our hotel. A one way fare is $1.25 and an all day pass is $3 (exact change required).
The St. Charles streetcar stop, located on Carondelet Street, will take you to the Garden District/ Magazine St.
- Taxis - The front desk/bellman team can assist guests with cabs.
- RTA Bus - The RTA Airport bus is located just two blocks away from hotel on Tulane and Loyola.
Is there a restaurant on-site?
Yes, we have an on-site restaurant called Madam's Modern Kitchen & Bar, open for breakfast, brunch and dinner.
Monday - Friday: 7:00AM-10:30AM
Saturday & Sunday: 7:00AM-10:00AM
Tuesday - Friday: 5:00PM-9:00PM
Do you have a fitness center?
Yes, our amenities include a 24-hour fitness center, accessible with a room key. It is equipped with 2 treadmills, an x-trainer and free weights.
Do you have a spa on-site?
We have a spa suite with limited services available. Services must be booked 48 hours in advance. Please contact the front desk for more information.
Do you have smoking rooms available?
We are 100% smoke-free. Designated smoke areas are available outside of the hotel.
What time is check-in and check-out?
Check-In: 4:00 PM
Check-Out: 11:00 AM
Luggage may be stored with our front desk team.
Where is the hotel located?
B on Canal is located at 1300 Canal St. Left of the Joy Theater, just 1 block away from the French Quarter and 5 blocks away from Bourbon St. Our hotel can be accessed from Canal St. through Madam's Modern Kitchen & Bar restaurant.
Please note: main doors lock at 10PM but the side entrance on S. Saratoga St. offers 24 hour key access.
Do you allow pets?
Service animals ONLY.